Privacy Policy

At TechFeatures Consulting, we value your trust. This policy outlines how we collect, protect, and handle your data while delivering our Microsoft 365 and IT migration services.

Last Updated: December 19, 2025

Secure Handling

We adhere to PIPA BC and Canadian Federal privacy standards.

1. Information We Collect

We collect information necessary to provide our IT consulting and migration services. This includes:

  • Personal IdentifiersName, email address, phone number, and company position provided during consultations.

  • Technical DataIP addresses, system configurations, software versions, and hardware specifications required for audits.

  • CredentialsTemporary administrative access credentials required to perform migrations (handled via secure encryption).

  • Usage DataInformation on how you interact with our website and assessment tools.

2. How We Use Information

Your data is used strictly for business purposes to facilitate the services you have requested. We process your data to:

  • Execute Microsoft 365 migrations and Windows upgrades.

  • Configure Microsoft Teams, SharePoint, and OneDrive environments.

  • Conduct security audits and implement Microsoft Defender protocols.

  • Communicate project updates, invoices, and support responses.

  • Comply with legal obligations and prevent fraud.

3. Microsoft 365 Data Standards

As Microsoft Specialists, we adhere to the Microsoft Partner Network strict code of conduct regarding data privacy. When we migrate your data to the Microsoft Cloud:

Data Residency

We configure tenants to ensure data remains within Canadian datacenters where required by compliance.

Encryption

Data is encrypted in transit and at rest using enterprise-grade TLS and AES standards.

4. Data Sharing & Disclosure

We do not sell your personal data. We may share information only in the following limited circumstances:

Service ProvidersThird-party vendors (e.g., Microsoft) who assist in service delivery, bound by strict confidentiality agreements.Legal RequirementsIf required by law, subpoena, or other legal process in British Columbia or Canada.Business TransferIn connection with any merger, sale of company assets, or acquisition.

5. Security Measures

We employ industry-leading physical, electronic, and procedural safeguards to protect your information.

Access ControlStrict MFA enforcement for all staff accounts.

Data MinimizationWe delete migration credentials immediately post-project.

6. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your rights under PIPA BC regarding your personal information, please contact our Privacy Officer.

Email [email protected]

Location Chilliwack, British Columbia